Acceptance of Terms
By accessing or using the Arkansas Plumbing Pros website (arplumbingpros.pages.dev) or engaging our plumbing services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or request our services. These terms apply to all visitors, users, and customers who access our site or contract with us for plumbing work. We reserve the right to refuse service to anyone for any lawful reason, including violation of these terms or behavior that our technicians reasonably deem unsafe or inappropriate at a job site.
Services Provided
Arkansas Plumbing Pros provides residential and commercial plumbing services, including but not limited to leak detection and repair, drain cleaning, water heater installation and repair, pipe replacement, fixture installation, sewer line services, and emergency plumbing response. The specific scope of work for each job will be outlined in a written estimate or work order signed by both parties before services commence. We make reasonable efforts to complete all work in a professional and timely manner, though we do not guarantee completion by any specific date unless explicitly stated in writing. Unforeseen circumstances, including hidden defects, code compliance issues, or material availability, may affect project timelines and costs. We will communicate any such changes promptly and seek your approval before performing additional work.
Phone Calls and Estimates
When you contact Arkansas Plumbing Pros by phone, you consent to our recording of calls for quality assurance, training, and dispute resolution purposes. Call recordings are maintained in accordance with applicable law and our internal retention policies. Estimates provided over the phone are preliminary and based on information you provide; they are not binding quotes. A firm, written estimate requires an on-site inspection by one of our licensed plumbers. We reserve the right to revise estimates if conditions at the job site differ materially from what was described. You are under no obligation to proceed with services until you have reviewed and signed a written estimate or work authorization.
Independent Contractors
Arkansas Plumbing Pros may engage licensed independent plumbers and subcontractors to perform certain services, particularly during periods of high demand or for specialized work requiring particular expertise. All independent contractors engaged by us are required to maintain valid Arkansas plumbing licenses and appropriate insurance coverage. However, these contractors are not our employees. We are not liable for the negligent acts or omissions of independent contractors except to the extent that our own negligence contributed to any damages. By accepting services performed by an independent contractor through our connections or coordination, you acknowledge that your primary contractual relationship for that specific work remains with the licensed contractor performing the service, and any disputes regarding their workmanship should first be directed to them.
Intellectual Property
All content on arplumbingpros.pages.dev, including text, graphics, logos, images, service descriptions, and the overall site design, is the property of Arkansas Plumbing Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may view, download, and print pages from our website for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written consent. The Arkansas Plumbing Pros name, logo, and any associated taglines are trademarks owned by us and may not be used without permission.
Limitation of Liability
To the fullest extent permitted by Arkansas law, Arkansas Plumbing Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, personal injury, or property damage, arising out of or relating to your use of our website or our plumbing services. Our total liability for any claim arising from our services, whether in contract, tort, or otherwise, shall not exceed the amount you actually paid us for the specific services giving rise to the claim. This limitation applies regardless of whether we were advised of the possibility of such damages. Certain states do not allow limitations on implied warranties or the exclusion of certain damages, so some of the above limitations may not apply to you.
Disclaimers
Our website and all information, content, and materials provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, secure, or error-free, or that any defects will be corrected. Plumbing advice or information provided on our site is for general informational purposes only and does not constitute professional guidance for your specific situation. Always consult with a licensed plumber for advice regarding your particular plumbing system. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
Governing Law
These Terms of Service and any disputes arising from them or from your use of our website or services shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Pulaski County, Arkansas. You hereby consent to personal jurisdiction and venue in such courts and waive any objection to such jurisdiction or venue. If any provision of these terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Changes to These Terms
We may update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting to this page, and the "last updated" date at the bottom of this page will reflect the most recent revision. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically. If we make material changes that affect your rights or obligations, we will make reasonable efforts to notify you through conspicuous posting on our homepage or direct communication if you are an active customer with contact information on file.
Contact Information
If you have questions, concerns, or comments about these Terms of Service, or if you need to report a violation, please contact Arkansas Plumbing Pros using the information provided on our website. We value your feedback and will make reasonable efforts to address inquiries in a timely manner. For urgent service matters or disputes regarding completed work, please reference your invoice number and service date when contacting us to help us assist you efficiently.